#MeToo — a viral hashtag that has become a rallying point for people denouncing sexual harassment and assault. If you’re wondering what you as an employer need to do to prevent and address sexual harassment at your company, read on!
In the upcoming March/April 2018 issue of Retail Executive, I dedicate my Viewpoint article to voice commerce, a topic we’ll be covering more diligently as the technology progresses. As such, I caught up with Saeed Amidi, CEO of Plug and Play Tech Center and Retail Executive Editorial Advisory Board member to get his take on the progression of the technology and how retailers should utilize it.
To build engagement and understand customers, you have to know who they are, what they want, and what’s important to them. The good news is, there is a lot of data to aid in this understanding.
Blockchain and cryptocurrency: the beloved buzzwords of the technology world. Due to their radical potential, these emerging technologies have been shrouded in doubt and confusion. Yet, even as awareness and adoption have steadily grown in recent years, many experts venture to call this silent revolution the fastest growing digital technology since the internet.
For all the colossal change the retail industry has undergone in recent years, the retail revolution is only getting started, according to Dana Telsey, CEO and Chief Research Officer at Telsey Advisory Group (TAG). Thanks to changing consumer behavior and the new ways of purchasing, retail sales are continuing to grow, Telsey said at recent Grow Live events in New York and Los Angeles. With consumer confidence at a high, brands and retailers need to give consumers a reason to spend.
For many businesses, a core determining factor in their future is the answer to one simple question: Is Amazon a friend or foe?
Yesterday’s amazing is today’s expected. That’s a vital point retailers need to understand according to Dana Telsey, CEO and Chief Research Officer at Telsey Advisory Group. Telsey provided an overview of the evolving retail landscape during NetSuite’s recent webinar, Revolutionizing Retail, as well as the key trends hitting the industry and the five top things what will transform the future of retail.
eCommerce fraud professionals battle their versions of Freddy Krueger, Norman Bates, Michael Meyers and Jason Voorhees head-on every day. And, when it comes to fraud, they often slay the monster. But, while many have their eyes focused on the threat in front of them, they can’t see the real danger—the bigger danger—lurking in the shadows.
The high fraud risks associated with digital gift cards has many merchants worried, despite the fact that overall gift card sales are projected to reach $180 billion in 2018, with a 200 percent increase for digital gift cards, specifically.
Let Radial handle the complexity and risk of payment processing, fraud management and tax compliance. Our fully outsourced solution turns orders into revenue, sends criminals running, keeps governments satisfied, and turns one-time shoppers into repeat customers.
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#MeToo — a viral hashtag that has become a rallying point for people denouncing sexual harassment and assault. If you’re wondering what you as an employer need to do to prevent and address sexual harassment at your company, read on!
Reports show the gender gap has not decreased as studies confirm companies are struggling to retain female talent in tech roles and in general. That is not to mean women in technology do not exist; We are here and you can still find examples of large companies supporting women and making a commitment toward inclusion that brings hope for a larger influence of change. It is more a matter of how that change is cultivated.
In 2017, over 8.1 million citizens of European Union countries visited the U.S. as tourists, according to the U.S. Department of Commerce. It is reasonable to believe that while they were in the country, most of these tourists probably made some purchases at U.S. retailers. Some might have even seen an item they liked and then waited until returning home to order it online. In the past these purchases would have been just another customer but, starting at the end of the month — under certain circumstances — they could put a retailer at risk for fines.
Cross-functional teams offer much needed flexibility and agility in a fast-paced, ever-changing environment. Colleagues with diverse backgrounds and unique perspectives strengthen the fabric of a team, but getting geographically-dispersed teams to operate effectively can be difficult.
One of the biggest challenges for any retailer still lies around how to break through the noise and get customers through “the door.” These days, it’s rarely a physical door. Thanks to millennials, everything comes down to one thing: The Experience.
