Retail Operations Insights is pleased to present this year's top viewed articles. As the premier business strategy resource to help retail operations professionals deliver excellence in customer service, store operations, and technology optimization, Retail Operations Insights procures our original editorial from accomplished retail industry leaders. Our exclusive content actionably covers employee management, cost management, inventory analysis, merchandising, and more. We hope you find these articles valuable. Please reach out to us with feedback as we continue to help operations professionals develop a concise customer engagement strategy that effectively influences shopper behavior.

Top 10 Guest Columns Of 2018
  1. 2018 Retail Bankruptcies: Who’s Next?
    Guest Column | By Corali-Lopez Castro and Mindy Kubs, Kozyak Tropin & Throckmorton
  2. Don’t Let The RFID Opportunity Pass You By
    Guest Column | By Michelle Covey, GS1 US
  3. The Future Of Cashier-Less Checkout
    Guest Column | By Keith Jelinek and Chris Ventry, BRG
  4. Consumer Marketing In The Era Of Social Shopping
    Guest Column | By Kaitlyn Ivancic, SHOP.COM
  5. Inside QVC’s Digital Domination
    A conversation with Mary Campbell, QVC
  6. Why You Need To Stop Using Job Descriptions When Hiring Executives
    Guest Column | By Kristen McAlister, Cerius Interim Executive Solutions
  7. 4 Trends Shaping The Transformation Of Retail
    Guest Column | By Brian Brunk, BRP
  8. The Politically Incorrect Reason To Explain The Death Of Enclosed Malls: It’s The People
    Guest Column | By Mark S. Rosenbaum, chair and professor, Department of Retailing, University of South Carolina; Germán Contreras Ramirez, director, Center for Marketing, Externado University; and Dahlia El-Manstrly, lecturer in marketing and co-director, Centre for Service Excellence
  9. The Next Evolution Of Retailing
    Guest Column | By Paul Dumas, Market America | SHOP.COM
  10. It’s Time To Embrace The Triple Bottom Line
    Guest Column | By Jake Gentry, Point B
Top 10 Insights Of 2018
  1. The 5 Trends Transforming The Future Of Retail
    Article | By Kelly Scott, NetSuite Oracle
  2. A Research Guide To Choosing The Right Mobile POS
    White Paper | By Epson America, Inc.
  3. How To Ensure You Don’t Lose To Amazon
    Article | By Ranga Bodla, NetSuite
  4. Millennial-Driven Changes To Retail Technology
    Guest Column | By Joshua Stanphill, Epson, Inc.
  5. Amazon's Biggest Lesson For E-Commerce Companies
    Article | By Matt Mullen, Neopost Commerce & Shipping
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