Featured Editorial
6 Months Into The GDPR: Is Retail Ready?
Guest Column | By Ivan Ivanov, Access Partnership

While early EU General Data Protection Regulation enforcement has focused on big tech companies, retailers can’t get comfortable. The law applies to all organizations processing consumer data of EU citizens, regardless of the company’s location or sector. In short, the GDPR has established unprecedented regulatory attention on companies, and retailers must understand their obligations and exposure to liability.

Customer Loyalty — Your Most Important Business Success Metric
Guest Column | By Chad Storlie, Combat To Corporate

Business is besieged with metrics. Return on investment (ROI), website visits, website return visits, shopping cart abandonment rates, and average customer spend are all important and well-used metrics to evaluate the success of a business. As with all business problems, everyone agrees that metrics are vitally important. What no one can agree on is which metrics are the most important. Until now.

Retail Operations Insights
Man vs. Machine: Striking The Right Balance For Effective Fraud & Chargeback Prevention
Webinar | Radial

In this on-demand webinar, Radial and Chargebacks911 offer expert advice and insider tips on how to achieve the most effective and efficient fraud prevention, leveraging both automated fraud management tools as well as a manual review team. We answer your questions and offer insight on why both are important, and how to use them together to stop fraud without turning away legitimate orders.

In Case You Missed It
3 Surprising Findings From The EPC/RFID Retail Supply Chain Data Exchange Study
Guest Column | By Justin Patton, Auburn University RFID Lab

Whether you’re investing in experiential store concepts or extending e-commerce capabilities, one thing is for sure—the retail industry is undergoing a serious evolution, driven by the unique demands of today’s consumer. It’s never been more important to have whatever the consumer wants on the shelf (digital or physical) at the exact time that he or she needs it.

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